Accessibility statement
The standard we hold this site to, what we have actually done, what we know is imperfect, and how to tell us when we get it wrong.
Our commitment
Stratovia Consulting LLC wants this website to be usable by as many people as possible, including people who navigate by keyboard, use a screen reader or magnifier, need larger text, or prefer reduced motion. Accessibility is treated as part of building the site rather than as a retrofit, and the checks below run against every page before anything is published.
Standard we aim for
We build to the Web Content Accessibility Guidelines version 2.2, level AA, published by the W3C. That is also the benchmark used for Section 508 of the Rehabilitation Act in the United States and for the European Accessibility Act. We consider this site to be substantially conformant with WCAG 2.2 AA: it meets the criteria we have been able to test, and the limitations we know about are listed below rather than left unsaid.
What is in place
- Contrast
- Every text and background pair used on the site is checked against WCAG AA programmatically. The lowest ratio anywhere on the site is 4.80:1, against a 4.5:1 requirement for body text. Headings and large text sit far above the threshold.
- Keyboard access
- Every interactive element can be reached and operated with a keyboard alone. A skip link is the first focusable item on each page, and focus is always visible rather than suppressed.
- Screen readers
- Pages use semantic HTML with one level-one heading each and a sensible heading order. Landmarks mark the header, navigation, main content and footer. The mobile menu and the frequently-asked-question accordions report their open or closed state, and form errors are announced as they appear.
- Forms
- Every field has a visible label tied to its control, required fields are marked in text rather than by colour alone, and validation messages appear next to the field they concern in words rather than as a colour change.
- Motion
- The site carries almost no animation by design. What little there is respects the operating system's reduced-motion preference, and nothing moves, flashes or auto-plays on its own.
- Zoom and reflow
- Text is set in relative units and the layout reflows down to a 320 pixel viewport without horizontal scrolling, which covers 400% zoom on a standard desktop screen.
- Images and icons
- Meaningful images carry alternative text. Decorative icons are hidden from assistive technology so they are not read out as noise.
- Without JavaScript
- Every page renders and can be read and navigated with JavaScript disabled. Scripting only adds conveniences such as the mobile menu and inline form validation.
Known limitations
Being straight about the gaps is more useful than claiming there are none.
- Automated testing catches a good share of issues but not all of them. We have not yet commissioned an independent audit by testers who use assistive technology daily, and we have not run a full manual screen reader pass on every page in every browser and reader combination.
- The enquiry form has not yet been connected to a submission provider. When it is, that provider's confirmation and error handling will need testing to the same standard, and this statement will be updated.
- Documents or media we add later, such as PDFs or video, will need their own treatment. Any video we publish will carry captions and a transcript; any PDF will be tagged, or we will publish an HTML version alongside it.
- Typefaces are served by a third party. If that request fails, the site falls back to system fonts, which changes appearance but not readability or structure.
How this was assessed
This site was self-assessed. The evaluation combined automated checks run against every page of the build, contrast calculation on the design tokens themselves rather than on screenshots, keyboard-only navigation, layout testing from 320 to 1440 pixels wide, and rendering with JavaScript disabled. The assessment was carried out on the date shown at the top of this page, and is repeated whenever the site changes materially.
Tell us about a barrier
If something on this site stops you doing what you came to do, we want to hear about it, and you do not need to explain why or identify your disability.
Email [email protected] with “accessibility” in the subject, or call +1 (575) 223-6385. Telling us the page address, what you were trying to do, and the browser or assistive technology you were using helps us reproduce it, but send what you have and we will work with it.
We acknowledge reports within two business days and give you a fix or a timescale within ten business days. If a fix will take longer, we will say so and offer the information or service another way in the meantime, at no cost to you.
If we do not fix it
If you are not satisfied with our response, tell us and we will escalate it internally rather than leave it. Beyond that, individuals in the United States may contact the Civil Rights Division of the Department of Justice, and individuals in the European Union or the United Kingdom may contact the enforcement body designated in their country under the relevant accessibility legislation.
Questions about this document
Write to Stratovia Consulting LLC, 3831 Montgomery Blvd NE, Apt 433, Albuquerque, NM 87109, United States, or email [email protected]. We answer within 30 days, and sooner where the law requires it.